Terms & Condition

Solicitor Support Services terms and conditions of website use


1. Introduction

Welcome to www.solicitorsupportservices.com.

This page tells you the terms on which you may use our website www.solicitorsupportservices.com Please read these Terms of Use carefully and ensure that you understand them. Your agreement to comply with and be bound by these Terms of Use is deemed to occur upon your first use of this site. If you do not agree to comply with and be bound by the

Terms of Use you must stop using our website immediately. 


2. About Us

Solicitor Support Services T/A Law Support Services Limited. We are registered as a limited company in England under company number 12441799.

Our registered office is at 781 Warwick Road, Tyseley, Birmingham, B11 2HA


3. Use of the Site

Your use of our site is permitted subject to the following conditions:

  • You agree that your use of our website shall be expressly limited to professional use;

  • We grant you permission for temporary use of the site, but we can withdraw our permission or change our service at any time without notice, and with no legal responsibility to you;

  • By continuing to use our site, you agree to follow our Acceptable Use Policy set out at Clause 8 below;

  • If you allow anyone else to use our website on your device(s), you must make sure that they read these Terms of Use first, and that they follow them;

  • You may only use the site as allowed by law and these Terms of Use. If you do not, we may suspend your usage, or stop it completely;

  • When you provide your contact details to us, you agree to be contacted by telephone, SMS, email or post by Solicitor Support Services. By using the site, you agree to us handling this information and confirm that any data you provide is accurate; and

  • We follow our Privacy Policy in handling information about you. You can read our Privacy Policy at https://www.solicitorsupportservices.com/privacy-policy.

4. Intellectual Property Rights

  • All intellectual property rights in the site (including but not limited to the copyright, trademarks and any rights in the designs or content of the site) are owned solely by us and are protected by copyright.

  • If you breach this clause, we reserve our rights to withdraw our consent for your use of our site, and you must destroy or return any copies you have made.

5. Our Liability and Disclaimers

  • To the fullest extent permissible by law, we accept no liability to any user for any loss or damage, whether foreseeable or otherwise, in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising out of or in connection with the use of (or inability to use) our site or the use of or reliance upon any content included on our site;

  • If you are a business user, we accept no liability for loss of profits, sales, business or revenue; loss of business opportunity, goodwill or reputation; loss of anticipated savings; business interruption; or for any indirect or consequential loss or damage;

  • We also exclude, as far as legally possible, all terms and warranties or promises implied by law or by statute;

  • Insofar as is permitted by law, we make no representation, warranty, or guarantee that our site will meet your requirements, that it will not infringe the rights of third parties, that it will be compatible with all software and hardware, or that it will be secure;

  • We make reasonable efforts to ensure that the content on our site is complete, accurate, and up-to-date. We do not, however, make any representations, warranties or guarantees (whether express or implied) that the content is complete, accurate, or up-to-date; and

  • Nothing in these Terms of Use excludes or restricts our liability for fraud or fraudulent misrepresentation, for death or personal injury resulting from negligence, or for any other forms of liability which cannot be excluded or restricted by law.

6. Computer Viruses

  • Our site security has been enhanced to stand in line with industry best practice standard. Still, it is vital that you update your system with the latest anti-virus signatures and security patches, and that you use anti-spyware software and a personal firewall. However, we accept no liability for any loss or damage resulting from a virus or other malware, a distributed denial-of-service attack, or other harmful material or event that may adversely affect your hardware, software, data or other material that occurs as a result of your use of our site (including the downloading of any content from it) or any other website referred to on our website; and

  • We neither assume nor accept responsibility or liability arising out of any disruption or non-availability of our site resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, natural events, acts of war, or legal restrictions and censorship.

7. Links From Our Site

  • Our site may contain links to other websites for information purposes, neither operated by or controlled by us. You acknowledge and agree that we are not responsible for the availability of any third party websites or material accessed via this site;

  • We do not endorse nor can be held accountable or liable for any content, product or services available via third-party websites, and do not accept any responsibly for any loss suffered as a result of using those links.

8. Acceptable Use Policy

  • You may only lawfully use our site, and that complies with the provisions of this Clause 9. Specifically:

    • you must ensure that you comply fully with any and all applicable local, national or international laws and regulations;

    • you must not use our site in any way, or for any purpose, that is unlawful or fraudulent;

    • you must not use our website to send, upload knowingly, or in any other way transmit data that contains any form of virus or other malware, or any other code designed to adversely affect computer hardware, software, or data of any kind;

    • you must not use our site in any way, or for any purpose, that is intended to harm any person or persons in any way;

  • You do not have permission to copy in any form or re-sell any part of our site (unless we allow it under our Terms of Use);


    • You must not interfere with or damage any part of our site, equipment, server, network, software, database or other storage arrangements.

  • We reserve the right to suspend or terminate your access to our website if you materially breach the provisions of this Clause 8 or any of the other provisions of these terms. Specifically, we may take one or more of the following actions:

    • suspend, whether temporarily or permanently, any account or profile and your right to access our site;

    • remove any content submitted by you that violates this Acceptable Use Policy;

    • issue you with a written warning;

    • take legal proceedings against you for reimbursement of any and all relevant costs on an indemnity basis resulting from your breach;

    • take further legal action against you as appropriate, including but not limited to reporting any criminal offences under the Computer Misuse Act 1990;

    • disclose such information to law enforcement authorities as required or as we deem reasonably necessary, including your identity; and

    • any other actions which we deem reasonably appropriate (and lawful).

  • We as a result of this exclude any and all liability arising out of any actions (including, but not limited to those set out above) that we may take in response to breaches of these terms.

9. Miscellaneous

  • We may change these terms from time to time, and you must check them for changes because they are binding on you. It is not our responsibility to advise you of any changes, and you are deemed to have accepted the latest version of our Terms of Use whenever you use our site.

  • If a provision of these Terms of Use is determined by any court or other competent authority to be unlawful and unenforceable, the other provisions will continue in full force and effect.

  • If any unlawful and unenforceable provision of these Terms of Use would be lawful or enforceable if part of it were deleted, that part shall be deemed to be deleted, and the rest of the clause shall continue with full force and effect.

  • Nothing under these Terms of Use, express or implied, is intended to be for the benefit of or enforceable by any third party.

  • These Terms of Use, together with the Privacy Policy and Cookie Policy, shall constitute the entire agreement between you and us concerning your use of our site, and shall supersede all and any previous agreements or terms between you and us concerning your use of the site.

10. Applicable Law

  • These Terms of Use, Privacy Policy and Cookie Policy shall be governed by and construed under English law.

  • Any disputes arising under the Terms of Use, Privacy Policy or Cookie Policy shall be subject to the exclusive jurisdiction of the Courts of England and Wales.

  • The parties shall use their best efforts to negotiate in good faith and settle any dispute that may arise out of or relate to these Terms of Use or any breach thereof.

  • All negotiations connected with the relevant dispute(s) will be conducted without prejudice to the rights of the parties in any further proceedings.

  • Any dispute shall not affect the parties' ongoing obligations under these Terms of Use.

11. Charges and expenses

Our charges are set out on our website under the page price list such as a fixed fee for services.

Disbursements and expenses: In addition to our charges, we will charge you for disbursements and expenses if these occur in your matter. These will include travel expenses and will generally be itemised in our invoices.


VAT: We will do not charge VAT


Please remember you can at any time ask for full details of the charges and expenses that have been incurred in respect of your matter.


12. Estimates

The detail and accuracy of the estimate will depend on the nature of your instructions.

Unless we agree otherwise, all estimates, quotations or other indications of cost are intended as a guide and are subject to change.

Additional work: We will inform you if any unforeseen extra work becomes necessary. We will also notify you in writing as soon as it appears that a costs estimate or agreed upper limit may or will be exceeded. If we are asked to provide any additional services, then those services will be subject to a separate charge outside any costs that we have agreed.

13. Payments in advance

We may ask you to make payments in advance.

These will be used to reduce any unpaid invoices that you have.

14. Invoicing and payments

We will invoice you per job for the work that we have carried out and more frequently for disbursements or other expenses. These invoices will not be subject to any adjustment once the work has concluded. If we request an advance payment on account of costs, this will be marked clearly.

All invoices will be issued in pounds sterling.

Account settlement: Accounts must be settled within 5 days. We charge on invoices which are not paid in full within that time at the fixed rate of £1 per day. This will accrue daily from the due date until payment is made.

If you do not settle an account within 45 days of the invoice, we may pass your details on to a recovery agent and credit reference agent to obtain payment from you.

We reserve the right to cease acting on your behalf if payments are not made.

15. Payment method

We only accept Bank Transfers. We do not accept cash, cheques or postal orders.

16. Contact Us

Please email us at info@solicitorsupportservices.com to contact us about any issues.

© 2020 by Law Support Services Limited. Office 29b, 8 Princes Parade, Liverpool, England, L3 1DL.

Solicitor Support Services is a trading name of Law Support Services Limited, Company Number 12441799.